Location: Rwanda
Terms: Permanent
The Organisation
Terms: Permanent
The Organisation
Our client is has a mission to change the face of IT in Africa. With a presence in 21 countries; 17 of which are in Africa this company is looking for innovative, energetic and dedicated candidates to join their expanding team in Rwanda.
We are seeking to fill the following vacancies:
Service Manager cum TBO lead
Qualification
- Engineering with Electronics and communication / computer science
Experience
- 5+ years telecom environment experience
- Good knowledge and experience of Telecom Stacks deployment and operation eg. OSS/ BSS , IN and Networks
Responsibilities
- Customer engagement , Customer satisfaction , SLA Management
- Managing cost
- Reviewing and coordination with offshore team and delivering as per quality
- Managing vendors interfacing with other teams of Airtel e.g. Network and Technical compliance
- Defining the processes for daily, weekly, monthly dashboards among customer
Application Process:
Only Candidates willing to work in Rwanda should apply.
To apply send CVs and cover letter to careers@talentsolutionsmanagement.co.ke by Tuesday, March 26th 2013. Only shortlisted candidates will be contacted.
Please note that applications received after the deadline will not be considered for the position.
Service Manager cum TBO lead
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