Operations Coordinator - Dar es Salaam


Our Client is a for-profit corporation based in San Francisco, California with customers across multiple markets and core expertise in power electronics, product design and base-of-the-pyramid marketing and is seeking a highly motivated, organized, and experienced Operations Coordinator to provide operations leadership and support for the Fenix Tanzania team and suite of products. This person will work with a growing Tanzania team, as well as the East Africa Operations Manager, to manage operations, accounting, customer-facing after-sales services, office management, HR & Admin support.
This position offers an incredible opportunity to work with an elite team of business professionals and engineers and directly contribute to the success of a US-based start-up company in East Africa. Candidates must have a passion for renewable energy, entrepreneurship and technology in Frontier Markets. This position will be located in Dar es Salaam, Tanzania and may require some minimal domestic travel.

Reports to: Tanzania Managing Director
Compensation: Competitive salary & benefits

Key Responsibilities1. Office Management, Operations and Logistical and Duties include:
  • Reception and Scheduling – answer the phone, greet visitors
  • Manage relationships with vendors, partners and service providers in Dar Es Salam
  • Arrange travel logistics for staff and visitors
  • Managing and Tracking shipping/postage
  • Booking tickets
  • Procurement (phones, office supplies, printer ink, etc)
2. Finance Tasks and Duties include:
  • Managing accounts payable; paying invoices and collecting receipts
  • Managing accounts receivable; issuing invoices, collecting payment and issuing receipts
  • Managing operational cash advances and expense reports and raising payment vouchers
  • Manage petty cash in the office and other bookkeeping tasks as specified
  • Banking, paying bills, taxes & payroll
  • Enter into QB – would be ideal but not necessary
3. Customer Service Tasks and Duties include:
  • Enter information in warranty cards into customer database
  • Man the Customer Service Line
  • Enter Job Card info into spreadsheet
4. Sales and Marketing Tasks and Duties include:
  • Generate Sales Reports from inventory and warranty card databases
5. HR Tasks and Duties include:
  • Update immigration stamps for international staff
  • Overseeing application for work permit for existing and new staff
  • Managing and updating contracts for new and upcoming staff
  • Assisting with new employee orientation and staff conferences planning
  • Managing Payroll and Health Insurance/Workman’s Comp and Social Security Payments
  • And, general support for Fenix Tanzania team as needed

QUALIFICATIONS:
Required
  • Computer skills necessary include: thorough knowledge of Microsoft Word, Excel, Internet/Email
  • Previous experience working in medium-sized office
  • Fluent in English and Swahili
  • Effective communication verbal and writing skills
  • Superior organizational skills
  • Ability to learn new technologies and programs quickly 
  • Proven ability to serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
  • Attention to detail
  • Tanzanian citizen
Desired
  • Bachelor’s degree in management, business administration or related field
  • Experience with bookkeeping or accounting
  • Experience managing office
  • Strong skills in multi-tasking and managing multiple projects
  • Prior experience as a supervisor of other staff

How to apply
Please follow the instructions as stated below as failure to do so could lead to disqualification.
  1. Send an Application letter and CV/Resume.
  2. Merge these two documents into one document in either word or PDF format.
  3. Do not attach or send any scanned documents. These are sometimes too large for our inbox.
  4. Include the job title and/or reference number in the subject line of the email address and send your application by email tofenixjobstz@nftconsult.com 
  5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly.
Operations Coordinator - Dar es Salaam Operations Coordinator - Dar es Salaam Reviewed by Unknown on 9:43:00 PM Rating: 5

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