Our Client is a for-profit corporation based in San Francisco, California with customers across multiple markets and core expertise in power electronics, product design and base-of-the-pyramid marketing and is seeking a highly motivated, organized, and experienced Operations Coordinator to provide operations leadership and support for the Fenix Tanzania team and suite of products. This person will work with a growing Tanzania team, as well as the East Africa Operations Manager, to manage operations, accounting, customer-facing after-sales services, office management, HR & Admin support.
This position offers an incredible opportunity to work with an elite team of business professionals and engineers and directly contribute to the success of a US-based start-up company in East Africa. Candidates must have a passion for renewable energy, entrepreneurship and technology in Frontier Markets. This position will be located in Dar es Salaam, Tanzania and may require some minimal domestic travel.
Reports to: Tanzania Managing Director
Compensation: Competitive salary & benefits
Key Responsibilities1. Office Management, Operations and Logistical and Duties include:
- Reception and Scheduling – answer the phone, greet visitors
- Manage relationships with vendors, partners and service providers in Dar Es Salam
- Arrange travel logistics for staff and visitors
- Managing and Tracking shipping/postage
- Booking tickets
- Procurement (phones, office supplies, printer ink, etc)
2. Finance Tasks and Duties include:
- Managing accounts payable; paying invoices and collecting receipts
- Managing accounts receivable; issuing invoices, collecting payment and issuing receipts
- Managing operational cash advances and expense reports and raising payment vouchers
- Manage petty cash in the office and other bookkeeping tasks as specified
- Banking, paying bills, taxes & payroll
- Enter into QB – would be ideal but not necessary
3. Customer Service Tasks and Duties include:
- Enter information in warranty cards into customer database
- Man the Customer Service Line
- Enter Job Card info into spreadsheet
4. Sales and Marketing Tasks and Duties include:
- Generate Sales Reports from inventory and warranty card databases
5. HR Tasks and Duties include:
- Update immigration stamps for international staff
- Overseeing application for work permit for existing and new staff
- Managing and updating contracts for new and upcoming staff
- Assisting with new employee orientation and staff conferences planning
- Managing Payroll and Health Insurance/Workman’s Comp and Social Security Payments
- And, general support for Fenix Tanzania team as needed
QUALIFICATIONS:
Required
- Computer skills necessary include: thorough knowledge of Microsoft Word, Excel, Internet/Email
- Previous experience working in medium-sized office
- Fluent in English and Swahili
- Effective communication verbal and writing skills
- Superior organizational skills
- Ability to learn new technologies and programs quickly
- Proven ability to serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
- Attention to detail
- Tanzanian citizen
Desired
- Bachelor’s degree in management, business administration or related field
- Experience with bookkeeping or accounting
- Experience managing office
- Strong skills in multi-tasking and managing multiple projects
- Prior experience as a supervisor of other staff
How to apply
Please follow the instructions as stated below as failure to do so could lead to disqualification.
- Send an Application letter and CV/Resume.
- Merge these two documents into one document in either word or PDF format.
- Do not attach or send any scanned documents. These are sometimes too large for our inbox.
- Include the job title and/or reference number in the subject line of the email address and send your application by email tofenixjobstz@nftconsult.com
- Only successful candidates will be contacted. For all other inquiries please contact our offices directly.
Operations Coordinator - Dar es Salaam
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