MOFED Tanzania IT Support Engineer

MOFED Tanzania Limited (Formerly ZAMCARGO) is Freight and Forwarding service provider

wholly owned by the Government of the Republic of Zambia under the  Ministry of Transport,

Works Supply and Communication in Lusaka Zambia. It is based in Kurasini Area next to the

Dock yard in Dar es Salaam.         .

Mofed Tanzania Limited invites applications from suitably qualified Tanzanians to fill the post of IT SUPPORT ENGINEER

Job summary

The IT support Engineer is expected to provide the appropriate level of support in all IT related matters. Understand how the different applications of the company operate in relation with the hardware, software, network, servers, printers and other peripheral devices. Responsible to make ' sure that all IT systems and devices are maintained and perform to the desired standards and all IT services are delivered as per IT Service Level Agreement (SLA)

Duties and responsibilities

Provide assistance to other departments in all IT matters in respect of implementation, training and support.

Help the company make best and effective use of its IT investment and technologies.

Evaluates systems potential by testing compatibility of new programmes with existing programmes

Computer application monitoring and tuning

Achieves computer system objectives by gathering pertinent data, identifying and evaluating options and recommending an appropriate course of action

Improve existing programmes by reviewing objectives and specifications through evaluating proposed changes and recommending changes and making modifications where necessary.

User support/administration/access control/password reset.

Application up grade /release/patching

Evaluates vender-supplied software by studying user objectives, testing software compatibility with existing hardware and programs

Skills specific to the post

Innovative thinker with good analytical and communication skills and problem solving

Ability to work in multidisciplinary and multicultural environment is essential.

Strong team building, motivation, negotiations and facilitation skills

Qualifications

He/she must be a holder of Advanced Diploma or Bachelor of Science in Computer Science, Information Technology, Electronic Science, Electronic Engineering from a recognized institution.

Must have at least two (2) years work experience in computer industry at middle management level.

In-depth knowledge of IT system and reporting

Application Instructions:

Interested and qualified Tanzanians are invited to send their applications enclosing detailed CV, certificates, copies of relevant education and professional qualification together with names of two (2) official referees and their contact.

Applications should reach the address below not later that 15th March 2013 at 17 hrs.

The Chief Executive Officer

Mofed Tanzania Limited

Po. Box 105638

Dar es Salaam