Christian Aid ICT officer, DRC

Christian Aid is working with others to end poverty in Africa. At the heart of this vision is transformation of the lives of people who live in poverty, empowering them to have a brighter future.

We are looking for a dynamic and motivated person who can support the ICT systems and infrastructure used across Christian Aid’s very exciting DRC programme.

The core purpose of the ICT Officer is to ensure that staff working in six offices across the DRC are able to access and use Christian Aid ICT systems. This includes applying network and computing standards, identifying and resolving network and computer hardware problems and supporting staff in using software.
The post holder will help solve a wide variety of practical and technical challenges experienced by Christian Aid’s staff, engaging with external suppliers and contractors where necessary.

The ICT Officer is a member of the International ICT Operations team, reporting jointly to the International Operations Manager based in the UK and the DRC Country Manager in Kinshasa.

This is a great opportunity to contribute to the effectiveness of Christian Aid’s challenging programme which aims to boot poverty out of DRC.

Skills/Knowledge expertise required
Essential

· A+ Certification Hardware and Software Skills or equivalent
· Network+ or equivalent
· Excellent interpersonal skills
· Good organisation and time management skills
· Good written communication and record keeping
· Knowledge of TCP/IP networking sufficient to implement and troubleshoot small networks
· Experience providing support for Windows and Microsoft Office
· Knowledge of generators, inverters UPS and other backup power options
· Fluent in English (speaking and reading) plus French in designated country

Desirable

· MS Certification in basic administration of Windows desktop operating systems
· Experience supporting VSAT internet connections

Please show your suitability for this post by giving answers to the following questionswhich relate to competencies required for the role:Using the guidance notes may help you formulate your answers.

Innovation and creativity
Tell us about a time when a new idea or approach was introduced to your area and you expanded on it or adjusted it, making it even more effective or even more widely applied.

Effectiveness and accountability
Please provide an example of a time when you developed a back-up plan to handle potential obstacles that could have jeopardized the success of a major activity you were responsible for.

Team work
Please describe a time when you anticipated or predicted the effect on others of an unpopular communication that you delivered.

We value the contribution each person makes to the success of our organisation, so you can expect a range of rewards and benefits that will ensure you enjoy a good work/life balance.

Download the role profile (50 KB pdf)

Application pack

Application forms
Advice on completing your application (PDF)
Essential information and conditions (PDF)
Essential information - income tax (PDF)

To apply for this post, please download an application pack and email your completed International application form to:  drcrecruit@christian-aid.org (quoting the reference number).


Please note that CVs will not be accepted and that only short listed candidates will be contacted.
DRC citizens and particularly women are highly encouraged to apply.

Job reference: DRC/ICT0/05/12
Closing date: 12 noon, Tuesday 23 October 2012
Interview date: The exact date will be confirmed to shortlisted candidates

Christian Aid values diversity and aspires to reflect this in our workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.