Description
Building a proud future together
Africa's
economic pulse has quickened. With such explosive growth comes
undeniable opportunity; opportunity that your acareer with Barclays
Africa will take full advantage of every day. As the Head of Fraud
& Investigations, you will take complete ownership of this function
and ensure that the division is performing to its maximum with a
particular focus on reducing losses.
Reporting
to the Chief Operating Officer, you will be pivotal in providing
leadership to the Frauds & Investigations team to ensure
implementation of the Fraud Management & Investigations program.
You will do this by embedding Retail Bank Barclays policies to reduce
losses. You will be responsible for managing charge-backs, with the aim
of minimizing the bank's exposure, monitoring issuing charge-backs as
well as reviewing new products for fraud risk, handling cases of
investigations and recoveries, providing remedial recommendations,
reporting, identification & redress control deficiencies and
providing expertise & intelligence on fraud prevention. In addition,
you will be responsible for people management, training and forging
strong relationships with both internal and external stakeholders.
You
will have a successful track record in leadership and will be able to
demonstrate your ability to resolve cases in a short turnaround time.
Qualifications
You
will have at least ten years experience in Fraud & Investigations
within the Financial Services industry and it is desirable if you will
be a Certified Fraud Examiner
Your
strategic and influential skills will be second to none. In return, you
will enjoy every opportunity to develop your career with a global,
world-class organization, including the help of similar experts in their
field and carefully structured career progression
Barclays Bank Kenya HEAD OF FRAUDS AND INVESTIGATIONS
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