RwandAir is the Rwanda National Carrier. As it continues to reposition, consolidate and expand, a number of opportunities continue to be available for immediate recruitment. We are looking for exceptional people to work for an exceptionally demanding organization.
Desired candidates will be results-driven, be service-focused, team players, effective communicator with well-honed negotiation skills, a strategic thinker with adequate attention to detail, of unquestionable honesty and integrity, be technologically aware and have exceptional interpersonal skills.
JOB TITLE: Station Officer
DEPARTMENT: Operations
SECTION: Airports Operations
UNIT: Stations
LOCATION: Kilimanjaro
JOB PURPOSE
Oversee day to day smooth and safe operations of flights
KEY RESPONSIBILITIES
- Place catering orders based on booked loads to meet passenger needs/expectations cost effectively
- Plan tasks and assign them to ensure efficient and smooth operations
- Monitor operations/activities handled by staff/handling agents to enhance efficient service delivery and maintain schedule integrity
- Liaise with other service providers to ensure safe operations and on time departure
- Prepare pre/post flight departure reports for records maintenance and performance analysis
- Brief/Debrief flight crew to establish smooth flight operations
- Handle the ships papers / dip mail CAT 1 bags
MAIN WORKING RELATIONSHIPS
- Directly responsible to: Station Manager
- Supervision of: Customer Services Agents, Aircraft Loaders
- Functional relationships with: Other Managers
- External : Government, Industry Stakeholders, Ground Handling Companies, Other Airlines
JOB REQUIREMENTS
Be a Tanzanian by Nationality
Education and Experience
- At least 2 years of University Education in related fields
- 3 years experience in Airport Handling Operation / the Travel Industry.
- Experienced planning and managing human and materiel resources.
- Customer service experience hospitality/airline industry
Knowledge, Skills and Abilities
- Knowledge of airport services and cargo operations.
- Commercial acumen with an overall knowledge of airline operations.
- An excellent command of the English and/or language (written and verbal) is essential.
- Process oriented
- Knowledge of IATA recommendations to airlines / travel agencies for selling in the market
Interested individuals, who meet the conditions, should submit their application letters addressed to Senior Manager Human Resources, notarized copy of certificate or diploma together with their current CVs and copy of ID to the address below not later than August 3, 2012 at 4:00 pm.
The Senior Manager Human Resources;
RwandAir
Kigali International Airport
P.O. Box 7275 Kigali -Rwanda
OR
Send electronic applications to the following emails:
alex.karangwa@rwandair.com
thomson.byarushengo@rwandair.com
Only Shortlisted candidates will be contacted.
Note: RwandAir is an equal opportunity employer.
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