PATH is an international, nonprofit organization that creates sustainable, culturally relevant solutions, enabling communities worldwide to break longstanding cycles of poor health. PATH's mission is to improve the health of people around the world by advancing technologies, strengthening systems, and facilitating behavior change to improve health and nutrition.
The Systems Analyst will work within the Technology Solutions Health Management Information Systems (HMIS) Portfolio to support strengthening health systems through innovation in the design, development, deployment, and sustainability of management information systems. The primary responsibility of the position will be to work with global stakeholders and ministries of health to teach, adapt, and apply the Collaborative Requirements Development Methodology (CRDM) to design, source, and utilize health management information systems. Working both independently and collaboratively with PATH team members and partners, the Systems Analyst will continue to evolve and apply the CRDM into a learning and capacity-building platform for partners and country ministries. This position is a blend of hands-on systems analyst, methodology developer, and teacher/mentor, requiring applied skills in systems thinking, learning systems, systems analysis, and multicultural group facilitation. This position requires the ability to travel outside the U.S. at least 50% of the time with continuous periods of up to 6 weeks possible. This is a term-limited position. Current grant funding for this position runs through March 31, 2013, with the potential for additional funding. The Systems Analyst will report to the Senior Program Advisor, HMIS. Duties and responsibilities include the following:
Collaborate with the HMIS program team and internal and external personnel to:
- Adapt and apply CRDM in country settings to produce baseline and target enterprise architectures including process models and functional and system requirements that are shared among users, managers and stakeholders that support national health strategies and programs.
- Complete basic documentation such as Visio flow charts, on-line forms, business requirements documentation, and screenshots.
Mentor and teach junior personnel within ministry and partner organizations to apply CRDM including the sourcing and deployment of solutions to meet CRDM target architectures and functional and system requirements. - Write Requests for Proposal (RFPs) with countries and partner organizations, and evaluate vendor responses, demonstrations, and presentations.
Develop, adapt and apply learning management systems (LMS) to:
- Effectively build capacity to adapt and apply CRDM or successor methodologies at the global common level and at the country-specific level.
- Build capacity with ministries and their partners to source, deploy, manage, sustain, and utilize health management information systems.
- Conduct organizational technology and business process analysis with country and partner stakeholders to identify readiness for various forms of technology-based learning systems.
- Work with client business leaders and training managers to align technology interventions with key client initiatives and organizational strategy.
Contribute to the identification and investigation of high potential, scalable, and appropriate information and communication technologies.
- Collect and analyze information for various health management information system technologies on overall market environment, health system feasibility, training program requirements, health risks and benefits, financial feasibility.
- Provide business and commercialization-related guidance for interactions between health programs and new technology designers, developers, and implementers to informing technology development activities.
- Provide business and commercialization insights and expertise to inform investments in HMIS research and development.
- Demonstrated effective skills in applying systems thinking to complex organizations, including qualitative and quantitative analysis, systems architecture and analysis, and excellent deductive and inductive reasoning skills.
- Good generalist able to work across multiple disciplines, multiple sizes of projects, and multiple projects simultaneously.
- Comfortable working in a dynamic, multi-stakeholder environment; skilled at creating structure and driving toward goals within an ambiguous, fast-paced environment.
- Strong financial budgeting, monitoring, and administrative management skills, including record-keeping and documentation of work.
- Strong analytical and problem solving skills with an ability to effectively translate business challenges into technical solutions and discuss information technology (IT) requirements with non-IT professionals in a learning/business context and cross non-western cultural context.
- Strong program, project, and team management skills with the ability to coach the management of enterprise-wide HMIS implementations.
- Effective communicator to senior-level training and business leaders: strong business acumen, and pragmatic approach to learning interventions, with strong “results-focus”.
- Demonstrated ability to identify and forge partnerships with a range of external partners that add value and improve sustainability prospects including the commercial sector.
- Experience or familiarity with online team collaboration/communication/coordination tools.
- Advanced skills with MS Office and Visio or equivalent business process modeling notation (BPMN) software; graphic design and visualization skills a plus.
- Solid comprehension of web-based, database driven applications.
- Demonstrated, effective skills in facilitation, interviewing, research, country communications, and report and presentation writing.
Graduate degree in public or business administration, information systems management, or bachelor’s degree with the equivalent experience, including at least 10 years of combined professional experience in at least two of the following industries: IT management consulting, corporate IT, enterprise learning management systems or equivalent information system design, development, and administration. Recent and relevant experience with decision support, business intelligence, and enterprise reporting systems and capacity building for user/managers. Experience and success in new business development preferred. Demonstrated experience and/or passion for product strategy in emerging and resource constrained markets, and experience in international public health and/or global development desirable. Knowledge of global health issues and institutions, and experience working with global partners such as WHO, UNICEF and/or experience in developing country settings preferred. Knowledge of government health systems in developing countries a plus.
Systems Analyst, Health Management Information Systems
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