Retail Sales & Marketing Lead

Job Category: Sales
Location: United Arab Emirates, Dubai
Job ID: 780356
Division: Sales

TITLE: Gulf Retail Sales & Marketing Lead
LOCATION: Dubai, UAE



Executive Summary

The vision of the Retail Sales and Marketing Division is to create end-to-end platform customer scenarios while generating profitability and high customer satisfaction. To achieve this we must market and sell products that enable consumers and small businesses to learn, have fun, and get things done. There is specific emphasis on developing, growing and optimizing the retail channel for Microsoft products.

The S&M lead manages the retail consumer business in market to maximize revenue and profit and drive organizational and leadership capabilities to successfully meet growth goals in units, revenue and profit for the next 3-5 years (long term strategic framework for success). Under her/his direct leadership retail sales performance and end-to-end marketing excellence are achieved for the following product groups:

Interactive Entertainment (Xbox Gaming business)
PC Hardware Devices (Retail Hardware business )
Windows (retail execution of Windows platform software and PC aisles)
Office (retail execution of Office and Office Mac software and PC aisles)

As part of the Retail Leadership Team she/he is responsible for creating country or regional business and partner strategies through strong understanding of local market dynamics and partners, the competition and the product group objectives and strategies. She/he is leading the translation of retail strategy into execution and successful implementation in their market or region. This will be achieved in coordination with our EMEA HQ, corporate product groups (BGs) and the International organization through the planning, execution, management and monitoring of our business.

Responsibilities
The Retail S&M lead will be directly responsible for the retail strategy and implementation plans to translate the regional growth scenarios of our existing product groups into execution.

Plan:
Develop regional sales & marketing plans for each of our BG partners and in alignment with SMSG & COI
Actively expand the planning process to include OEM@Retail accountabilities
Develop effective planning across our core WW & regional retail accounts
Industry Leadership & Participation

Execute:
Meet Volume & Profit targets
Successful execution of Service Level Agreements
Ensuring transparency of performance against targets and accountability

Manage:
Develop Regional People plans & implement talent programs
Develop growth plans & stretch assignments for Direct Leadership Team
Attract & retain great talent, foster cross-country and cross-organizational talent moves

Monitor:
Deliver consistent scorecards across all business & regions
Manage the organizations rhythm of the business to provide visibility for each of our BG partners
Strong engagement with Regions


Reporting The role will have a direct reporting line to the Gulf Consumer Channels Group Lead with a dotted line to the RSM MEA Regional Director.

Locations Dubai

Experience /
Educational Requirements

BS/BA degree in Business, Finance, Communications, Marketing, Information Technology, Masters Degree is a plus
12-15 years experience as a sales manager especially in retail sector
Multi-year experience selling & marketing through retail and distribution channels to the consumer market.
Experience in consumer electronics and/or gaming industry is a strong plus.
Experience gained in the G&Ulf region is an advantage
Required Competencies / Skills

REQUIRED SKILLS:
Communicates complex concepts and issues effectively, selecting language, tone, and format perfectly targeted to senior executive audiences in a variety of functional areas.
Responds clearly, concisely and credibly to difficult or challenging questions in a variety of different circumstances
Communicates effectively with broad and diverse audiences in a variety of cultures and media (e.g., press conferences, customer meetings, internal meetings), even in controversial or difficult situations
Expertly makes compelling presentations to sophisticated or difficult audiences
Highly effective in communicating with industry executives, using their time to maximum advantage

COMPETENCIES:
Executive Maturity
Growing Senior Leaders
Organizational Agility
Cross-Boundary Collaboration
Company Commitment
Building Organizational Capability
Deep Insight
Customer Commitment & Foresight
Create Business Value
Impact and Influence
Holding Others Accountable


Microsoft is an equal opportunity employer and supports workforce diversity.
Retail Sales & Marketing Lead