Operations Officer - ICT

Basics Job #: 112459 Title: Operations Officer - ICT Job Stream: Technical Assistance & Advisory Services Location: To Be Determined Close Date: 12-Jan-2012

Background / General description: Improving the investment climate in Africa is one of three core priorities of the IFC/World Bank Group strategy in Sub-Saharan Africa. IFC manages the Investment Climate Advisory Services of the World Bank Group, which comprise staff based in the regional hub offices of Nairobi, Dakar and Johannesburg and across the continent, who work with a team of product specialists based in Washington, DC and Istanbul. The Investment Climate Advisory Services have been supporting Sub-Saharan African countries to design and implement investment climate reform programs for nearly a decade, and have scaled up their efforts significantly in recent years. The programs assist client countries to implement a range of investment climate reforms, including economy-wide reforms of aspects of business regulation, supporting international trade and investment, regional integration as well as addressing obstacles to private sector investment in leading industries, such as agribusiness, infrastructure, tourism and health. The team s objective is to support African countries efforts to create a positive investment climate to increase their competitiveness and private sector investment. The Officer is expected to work in close coordination with the World Bank and IFC's Senior Investment Officer in the country, and with the investment climate team staff in Nairobi, Johannesburg, Dakar, Washington and Istanbul. S/he is also expected to participate in and contribute to the Investment Climate (IC) Advisory Services support to regional investment climate reforms. Duties and Accountabilities: The successful candidate will be expected to: Provide technical support to IC project teams in the design and implementation of Information and Communication Technology (ICT) components within field projects, especially in the area of the computerization of registries (collateral registry, commercial registry, property registry, etc). This would include, inter alia, performing or supervising consultants engaged in the following tasks: (i)Defining requirements for ICT applications to support business environment reform; (ii)Assessing client capacity to absorb and independently manage technology, (iii)Identifying appropriate technologies (e.g., package vs custom applications) and deployment approaches approaches e.g., in-house vs outsourcing/Public Private Partnerships (PPPs), to address client needs, capabilities and sustainability requirements; (iv)Identifying best international practices in the areas of collateral registries, commercial registries and property registries to be able to apply those practices in the development of the Organization for the Harmonizing of Business Law in Africa (OHADA) registries; (v)Assisting in development of Terms of Reference/ Requests for Proposals and assessing vendor proposals; (vi)Assisting in supervision of contractors in software development, configuration/customization, implementation, training and post-implementation support; and (vii)Developing/reviewing system security and disaster recovery plans as well as post-implementation assessments. Participate in developing and mainstreaming knowledge resources relating to the design and implementation of ICT applications to support business environment reforms. Also assist in identifying emerging technologies (e.g., mobile applications) which can reduce costs, increase user access and enhance the effectiveness of government-to-business ICT applications. Selection Criteria: Masters degree or equivalent in information technology or related field. Minimum of 5-8 years of relevant professional experience in implementing development-related ICT applications, particularly in the area of computerization of commercial registries, collateral and property registries. Strong knowledge of ICT industry developments. Experience with open source applications and development tools such as Google Maps, php, MySQL and Symfony.

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