Operations Manager - Uganda

At IBM, Business Operations is about ongoing improvement and optimization– in revenue/profit performance and business processes. As a Business Operations Professional, you'll oversee the day-to-day and periodic operational processes of IBM's diversified businesses, and ensure that accurate, effective measurement, reporting and analysis are provided to business leadership. That means working directly with IBM business unit leaders as a key advisor to ensure that quality assurance, business controls and procedures result in top-notch administration plans - as well as satisfied customers and satisfactory audits. Specifically, you will develop, administer and optimize revenue, cost and expense budgets, helping IBM and its clients work smarter as globally integrated enterprises. Environment: Professional knowledge related to incumbent's department or function. Communication/Negotiation: Engaged as an independent professional. Ability to articulate and compare alternatives approaches. Negotiate with specified objectives. Problem Solving: Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance and improve or develop complementary adjustments /solutions. Contribution/Leadership: Works on special projects, or leads small teams, or manages routine technical/ operational activities or departments (national or international). Understands departmental mission and vision. Provides advice in technical/operational domain of specialization. Generally controls own work priorities and methods requiring tradeoffs. Impact on Business/Scope: Accountable for individual or team, or department results, and for the impact of the results on functional activities. Participates in overall departmental program planning. May have budgetary responsibility. Contributes by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.
Required
Bachelor's Degree At least 4 years experience in managing team English: Fluent
Preferred
At least 6 years experience in managing team
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Operations Manager - Uganda