Learning Analyst- Hong Kong, China

Job #:	111535
Title:	Learning Analyst
Job Stream:	Human Resources
Location:	Hong Kong, China
Closing Date:	01/15/2012
Background / General description:
The International Finance Corporation (IFC), the private sector arm of the World Bank Group, is a global investor and advisor committed to promoting projects in its developing member countries that are economically beneficial, financially and commercially sound, and environmentally and socially sustainable. IFC finances private sector investments, mobilizes capital in the international financial markets, helps clients improve social and environmental sustainability, and provides technical assistance and advice to governments and businesses in the developing world. The Human Resources Department has a strategic foundation that is directly linked to IFC’s business strategy. Committed to building an organizational culture that fosters high-performance, meritocracy and accountability, the HR Department is currently seeking a Learning Coordinator to contribute to ensuring that the learning program supports IFC’s strategic business needs, helps create a new knowledge management strategy for a decentralized organization, fosters a cultural change to one that effectively manages knowledge as a global asset, and emphasizes ongoing quality assurance. The Learning Analyst based in Hong Kong will be part of the Human Resources team in the East Asia and Pacific Region (EAP). He/she will participate in the development of new programs and coordinate activities with colleagues in HR programs based at Headquarters in Washington D.C. On a day to day basis, he/she will be the focal point for all learning issues in EAP and collaborate closely with HR Account Managers. The incumbent will report to the Head – HR, Asia Pacific Region, currently based in New Delhi and to the learning team in Headquarters.
Duties and Accountabilities:
• Perform ongoing learning needs analyses with staff across all levels in region to determine learning needs with reference to appropriate competencies. • Reviews staff performance evaluations to determine needs and whether regional, global or local training options are appropriate. Liaise with appropriate personnel in the HR Learning team to plan for meeting those needs. • Advise on learning development, design, marketing, implementation and evaluation, including the use of technology. • Promote synergies among Asia units in their learning activities, including on-the-job learning, while focusing on Asia-wide priorities. • Act as the focal point for EAP learning activities (core, technical, leadership and professional development). • Organize requests from various departments and suggests appropriate times/location in partnership with the learning sponsor, the EAP People Team and EAP11. Consolidates and maintains the EAP Learning Calendar reflecting every local, regional and global course organized in EAP. • Coordinate the organization and logistics of all EAP learning activities. In collaboration with the DC HR Learning Team, develops local capacity and partnerships with external EAP learning providers. • Work closely with internal and external partners / vendors to ensure all programs are business relevant and are offered on a timely basis with state-of-the art design and delivery. • Ensure training can be scaled and offered in our EAP/Asia locations as needed and makes maximum use of a variety of delivery applications, media and approaches. • Liaise with EAP Country Coordinators to ensure that all EAP staff participating in local, regional and global courses (internal/external) are appropriately captured and categorized in the EAP Training Database and the WBG Learning Management System (LMS). Provides on request, analysis, lists and reports to business managers. • Establish and manage the regional process for training participation and registration (e.g. indicating priority staff for each event, ensuring appropriate manager approval, managing staff pipeline for mandatory trainings, managing when events (esp. corporate events) come to the region, etc). • Manage the onboarding process for new staff across the region working with managers for specific content as required and liaising with and leveraging HR Corporate Onboarding. • Track training budget and expenditures, ensuring all is properly charged (especially critical for advisory).
Selection Criteria:
• Bachelor’s Degree preferably in the areas of Human Resources Management, or other related field; OR equivalent combination of education plus years of experience. Master’s Degree preferred. • At least 3 years of relevant experience in areas of HRM: organizational development /effectiveness, organizational learning/systems, professional development, instructional design, adult learning, etc. • Exceptional inter-personal effectiveness and sound judgment including ability to gain and retain trust of clients, partners, HR colleagues, candidates and external contacts. • Strong verbal and written communications in English; ability to communicate with people at all levels and across cultural boundaries. • Proven ability to think and act creatively and innovatively. • Proven ability to work effectively and efficiently with teams, and across-boundaries; while at the same time demonstrate ability to assess priorities and work independently balancing competing demands. • Ability to handle highly confidential information with sensitivity and professionalism, in addition to demonstrate high level of professional and personal integrity. • Ability to take initiative, and work independently with little or no supervision. For Corporate information, please visit www.ifc.org. Please be aware that only selected candidates will be contacted.
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