Director, Mental Health

Established in 1986, Renaud Foster Management Consultants Inc. is recognized as one of Canada's leading providers of expert advice, offering integrated services to senior management in the fields of executive search, executive coaching and corporate governance. With a team of dedicated and skilled professionals, Renaud Foster has the in-depth knowledge of major organizational structures in the public, private, academe, not-for-profit and high tech sectors. By building and maintaining relationships, Renaud Foster is poised to provide its national and international clientele with efficient solutions to meet a large variety of human resources needs.
POSITION
TITLE: Director, Mental Health
REPORTS TO: Vice-President, Clinical Services
FILE #: 11034
STATUS: Open
COMPANY: Montfort Hospital
LOCATION: Ottawa, Ontario
ORGANIZATIONAL PROFILE

Ottawa’s Montfort Hospital, a Franco-Ontarian health leader, is a university health centre recognized for the quality of its primary and secondary care, its sound management and its mandate of clinical training and population health research. Particularly mindful of its obligations and responsibilities in terms health care self-sufficiency for Franco-Ontarians, the hospital provides clinical training in French to medical students and to students in approximately 50 other related disciplines. The major part of a large expansion and transformation project, valued at close to $300 million and doubling the floor space and number of hospital employees, has been completed. The organization is ready for the next stage of the New Montfort in which the vision and values support the development of a culture of excellence.

SCOPE

You are responsible for providing quality care to patients in accordance with best practices and for managing the hospital and ambulatory services for which you are responsible. You also work in close collaboration with your coordinators and with medical leaders.

Reporting to the Vice-President, Clinical Services, you are responsible for meeting administrative and clinical objectives in your department.

The essential role of this position is to be a leader in the delivery and continuity of care, to ensure implementation of the organization's operating plan and to effectively, efficiently and consistently manage the available resources and the care processes in your department in a changing environment. You also take on a leadership role and an agent-of-change role with regard to care and service delivery methods in accordance with best care practices.

CANDIDATE PROFILE
    MAIN RESPONSIBILITIES
    1. Care and service delivery and management
      • Leadership/agent of change
        • Looking for new care delivery models/concepts and services for improving performance and care and service quality
        • Being accountable to his/her immediate supervisor for care delivery projects/mandates assigned
        • Taking initiative and ensuring development and implementation of authorized changes affecting the organization
        • Assuming a leadership role in recruitment, development, mobilization, motivation and maintaining a qualified staff in an environment that promotes quality of life in the workplace
      • Delivering quality care and service
        • Ensuring that quality services are delivered in accordance with best practices and taking into account professional standards, certification standards, complaint management, clinical quality and resource indicators, performance indicators and access to services
        • Ensuring that standards and rules pertaining to his/her department are enforced
    2. Operations management
      • Planning, organizing, controlling and evaluating activities in his/her department and ensuring that the program and service operating plan is implemented
      • Recommending to his/her supervisor any changes or additions to policies and procedures
      • Taking into account standards in interdisciplinary care, certification and patient satisfaction, as well as performance and care quality indicators, with a view to ensuring leadership in care delivery
    3. Resources
      • Participating in resource planning under the operating plan
      • Analyzing and managing financial, human and material resources in his/her department in collaboration with the coordinators and department heads and in accordance with the operating plan
      • Set goals for his/her department in relation to the 2011-2015 strategic plan and the goals of the Department of Clinical Services in close cooperation with his/her managers.
      • Consulting and informing his/her immediate supervisor on functional and operational financial implications for any new projects and recommending strategies for improving the effectiveness and efficiency of care delivery
      • Ensuring that assigned projects are implemented and monitored
      • Developing and maintaining analytical tools for facilitating decision making (financial, workload, etc.)
      • Evaluating financial priorities in his/her department and drawing up a budget while making sure to meet the parameters set by his/her immediate supervisor
      • Analyzing financial, management and resource use statistics, interpreting deviations and implementing corrective measures
    4. Program and service development
      • Participating actively with the interdisciplinary team in developing new programs and services
      • Overseeing the development of functional programs arising from these and leading the teams in implementing and fulfilling mandates
    1. Continuing education
      • Ensuring that the required follow-up is given to training following identification of continuing education and professional development needs in the department
      • Encouraging and facilitating people's participation in training sessions
      • Taking charge of his/her own personal development
    2. Academic mission
      • Supporting and facilitating health professional internships offered by academic institutions
      • Encouraging staff to enhance their education
    3. Research
      • Supporting and facilitating research programs for management and encouraging participation from all departments
    4. Community relations
      • Sitting on regional committees concerning his/her department
      • Acting as a liaison and information officer between internal and external stakeholders
      • Informing his/her immediate supervisor about works in progress and about follow-up on these in terms of results
    1. Communication link
      • Acting as a leader in communicating organizational values; helping to define organizational culture
      • Acting as a skills development coach to his/her coordinators
    2. Miscellaneous
      • Establishing effective coordination and communication mechanisms in his/her department
      • Attending management meetings; acting as an advisor in the pursuit of organizational and management objectives
      • Comply with the Occupational Health and Safety Act and its Regulations as well as with the hospital’s policies.
      • Promote a safe and healthy environment within the scope of his/her duties for the delivery of patient care and participate actively in a culture focused on excellence and patient safety.
      • Taking charge of any other mandates assigned by the Vice-President, Clinical Services
    EXPERIENCE
    • Five (5) years' relevant personnel management experience
    • Five (5) years' relevant clinical experience
    EDUCATION
    • Bachelor's degree in nursing science
    • Master’s in a health care discipline or project management
    LANGUAGE REQUIREMENTS
    • Proficiency in French and English (oral and written)
    SKILLS AND ABILITIES
    • Excellent skills in managing, planning, organizing and delivering complex projects and clinical programs
    • Human and financial resource management skills
    • Recognized leadership in problem solving and interpersonal relationships
    • Effective oral and written communication skills
    • Team player
    • Computer skills
APPLICATION INFORMATION
Renaud Foster Management Consultants Inc.
Mr. Tom Foster
Senior Vice President
Renaud Foster
tfoster@renaudfoster.com

+1.613.231.6666 ext. 25
+1.800.513.8117 ext. 25
Ms. Nicole Poirier
Principal
Renaud Foster
npoirier@renaudfoster.com

+1.613.231.6666 ext. 29
+1.800.513.8117 ext. 29
Director, Mental Health Director, Mental Health Reviewed by Unknown on 7:25:00 AM Rating: 5

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