Cluster Support Officer - 5 positions - Education Cluster, WASH Cluster, Shelter Cluster, Agriculture/Livelihood Cluster and Protection Cluster - Mate

Given the challenging and worrying context of Somalia, particularly at this time of famine, UNOCHA will continue to play a key role to support the Humanitarian Coordinator in mobilization and coordination of an effective and principled humanitarian response. UNOCHA is particularly concerned that vulnerable communities and those at risk from natural disasters and conflict receive humanitarian assistance.

Under the leadership of the UN Humanitarian/Resident Coordinator for Somalia, UNOCHA maintains an office in Nairobi and a strong field presence inside Somalia; the primary objectives of OCHA Somalia include the following activities and objectives:

  • Advocate for access to basic services, especially water, sanitation, education and health for vulnerable communities including collection, analysis and dissemination of information and negotiation of access.
  • Coordinate the implementation of humanitarian response in Somalia with UN Agencies and Programmes, National and International NGOs and Local Authorities/Communities as appropriate with focus on strengthening the Cluster Approach
  • Enhance a protective environment that respects the human rights of all, including IDPs returnees and minority clans.
  • Support to the Humanitarian Coordinator in the management of the Common Humanitarian Fund (CHF) and the Central Emergency Response Fund (CERF) and resource mobilization on behalf of the Somalia humanitarian community.

Under the overall guidance of the UNOCHA Head of Office, and under the direct supervision of the Cluster Coordinator/Chair, the Cluster Support Officer – Education, Protection & Shelter will support the Cluster Coordinator/Chair in cluster coordination, information and data management, monitoring and reporting, and general information sharing across the clusters

The Cluster Support Officer will be based with a Cluster Coordinator/Chair in Nairobi and his time will be shared with at least one other cluster in order to promote stronger linkages.

Duties and Responsibilities

Summary of key functions
  1. Cluster Coordination
  2. Information Sharing
  3. Monitoring and Reporting
1. Cluster Coordination
  • Assist the Cluster Coordinator/Chair with cluster coordination duties which includes liaising with cluster members via email, telephone and in person.
  • Establish strong working relationships with all cluster members in order to facilitate effective collaboration and communication.
  • Pro-actively identify and build strategic linkages with other clusters.
  • Assist the Cluster Coordinator/Chair in identifying humanitarian needs and response gaps in order to ensure a more effective inter-agency response.
2. Information Management
  • Support Cluster Chairs in developing and/or improving information management within the cluster. This includes the development of standardized databases which can be used to capture relevant information for monitoring and planning purposes.
  • Liaise with OCHA’s Public Information Unit on the development of visual products and data-capturing systems in order to provide an effective service to cluster members and the humanitarian community as a whole.

3. Monitoring and Reporting

  • Assist the Cluster Coordinator/Chair to develop simple and value-adding monitoring strategies and tools.
  • Identify current monitoring methodologies used by the Clusters and identify good practices that may be applicable to own area.
  • Assist the Cluster Coordinators/Chairs in monitoring and reporting responsibilities and in particular the preparation of reports and products.
4. Information Sharing
  • Pro-actively share information with other clusters and cluster members.
  • Identify innovative ways for sharing information within the cluster members and between different clusters.
  • Identify key pieces of information that will assist with cluster and organizational decision-making with a particular focus on improving humanitarian response in Somalia.
Impact of Results

The key results have an impact on the success of OCHA Somalia within specific areas of cooperation. In particular, the key results have an impact on the accountability, operation and programming of HRF activities, creation of strategic partnerships as well as reaching resource mobilization targets.

Competencies

Corporate Competencies
  • Demonstrates integrity by modeling the UN’s values and ethical standards
  • Promotes the vision, mission, and strategic goals of UNOCHA
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
  • Treats all people fairly without favoritism
Functional Competencies
Knowledge Management and Learning
  • Shares knowledge and experience and contributes to UNOCHA Practice Areas
  • Encourages office staff to share knowledge and contribute to UNOCHA Practice Areas
  • Develops deep knowledge in Practice Areas
  • Actively works towards continuing personal learning and development in one or more Practice Areas, acts on learning plan and applies newly acquired skills

Development and Operational Effectiveness

  • Ability to implement communications and publications strategies
  • Ability to advocate effectively
  • Communicates sensitively and effectively across different constituencies
  • Good knowledge of current development issues particularly those pertinent to UNOCHA’s Practice Areas. Ability to conceptualize issues and analyze data
  • Demonstrates strong IT skills
  • Good team player and ability to work under pressure to meet deadlines.
  • Ability to work with initiative (minimum supervision), efficiency, competence and integrity.

Management and Leadership

  • Focuses on impact and result for the client
  • Leads teams effectively and shows conflict resolution skills
  • Consistently approaches work with energy and a positive, constructive attitude
  • Builds strong relationships with clients and external actors
  • Demonstrates openness to change and ability to manage complexities

Required Skills and Experience

Education
  • Master’s degree in development, social sciences and other relevant discipline. Focus on humanitarian affairs or project management is desirable.
Experience
  • Minimum 5 years of experience in International Organizations including UN agencies with an emphasis on humanitarian emergency intervention with a strong background in project management, monitoring and evaluation, coordination, administration, or financial management.
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc)
  • Experience in either Education, Protection, Agriculture/Livelihood, WASH & Shelter is required.
Language Requirements
  • Fluency in oral and written English is required;
  • Knowledge of a second official UN language is desirable

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Cluster Support Officer - 5 positions - Education Cluster, WASH Cluster, Shelter Cluster, Agriculture/Livelihood Cluster and Protection Cluster - Mate Cluster Support Officer - 5 positions - Education Cluster, WASH Cluster, Shelter Cluster, Agriculture/Livelihood Cluster and Protection Cluster - Mate Reviewed by Unknown on 3:33:00 AM Rating: 5

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